Why us?

Why Majorca-tours?

 

- More than 20 years experience in planning, organising and assisting clients who have purchased excursions sold on cruise ships.

 

- We are able to omit middle-men (e.g. cruise lines), and therefore we can offer a  discount of 30 – 40% on the prices of the same excursions as sold on board ship.

 

 

- We organise excursions for agencies, see our affiliate membership information.

 

- We organise tailor-made excursions, special services, transfers, VIP, excursions for groups with departures from hotels.

 

-We can call on a modern fleet of buses, minibuses, minivans and cars.

 

- All our official guides are members of the Guild “Colegio Oficial de guias turisticos de las Islas Baleares”

 

-All our vehicles, accompanied by an official english speaking guide, are clearly marked with the name “Majorca-tours”, and are located at the of the gangway when exiting the ship via Bridge “zero”.

 

-On all departures there will be a representative of Majorca-tours ready to assist clients in the port/hotel, etc.

 

-The telephone contact for the Majorca-tours Port representative, who is always in contact with the guides,  is +34649020520.

 

-Based in Palma de Mallorca we are able to deal directly with our suppliers.

 

-Secure credit card payment system, without cancellation fees when services are cancelled more than 72 hours ahead of the excursion date.  See our cancellation policy below.

 

-Once the booking has been made, we will send you a receipt which includes the date and time of departure.

 

-7 days before the day of the excursion, we will send you an e-mail as a reminder.

 

Our guarantee of service:

 

We select the best suppliers.
We have established very good relations with the local suppliers, all of whom have been selected by us, so that you have the peace of mind knowing that you will be travellinng in the best buses. Our suppliers all have valid security certificates.

 

We guarantee peace of mind:

 

Book your excursions ahead.

 

1. Avoid disappointment.
Many excursions and attractions are very popular and heavily booked. By booking ahead you will be assured of enjoying the excursion or activity in which you are interested.

 

2. Booking is easy: In only 3 steps.
First select the name of the cruise making a stop in Palma de Mallorca, then select the arrival date and the desired excursion, and finally complete the booking details. You will then automatically be sent an invoice showing all the details as booked.  It is that simple, just 3 steps.

 

3. Rest assured: secure payment system. When you make a booking on our website you can rest assured that your details will be treated with the maximum security and your payment will be credited direct via our bank.

 

4. No extra charges when paying by credit card.
 We make no additional charge when you pay with a credit card, the price you see is the price you pay.

 

Cancellation policy:

 

All bookings cancelled more than 72 hours prior to the excursion/service date bear no cancellation charges.  In such cases we only deduct an administration fee of 10% and will immediately refund the remaining 90% to you.

 

All bookings include an administrationn fee equal to 10% of the total booking.  Administration fees are non-refundable in these circumstances.

 

All bookings cancelled less than 72 hours prior to the excursion/service bear a cancellation fee of 100%, no refund is available in these circumstances.

 

Should an excursion be cancelled for technical reasons, in cases of force majeure or because minimum numbers for the excursion have not been reached, Majorca-tours.net will refund the full price of the service to clients (100%). Under these circumstances no administration fee will be charged.